360 Diagnostic Overview

Development

FranklinCovey’s Leader Diagnostic was developed to assess a range of skills necessary for effective leadership. Though these skills are likely relevant for leaders at any level, the Diagnostic’s focus is on the leadership of a team within the organization. Role specific technical skills are not included. The Diagnostic’s items are based on internal research, theory, and an iterative process of testing and revision.

FranklinCovey’s Diagnostic serves the following purposes from the perspective of the Diagnostic recipient:

• Identify opportunities for learning and development based on skill rankings, discrepancies between self- and other-raters, and detailed, qualitative feedback from raters
• Provide content recommendations for any skill the Diagnostic recipient wishes to
  further develop

The Diagnostic organizes skills into four categories:

1. Management
2. Individual Effectiveness
3. Winning Culture
4. Achieving Results

Validation

There is a process for validating assessments, sometimes called psychometrics.

The validation process can be standardized, depending on the industry. Often though, it’s more accurate to say there are several validation criteria, some is more important than others, but generally the more validation criteria an assessment meets, the better.

Many organizations that sell assessments do some kind of validation. Organizations that focus primarily on assessments may validate every assessment they produce. Other organizations that have assessments as a segment of their business, like KornFerry and Gallup, also publish extensive validation/technical reports for their most popular assessments, periodically updating those reports with new data or to document changes to the assessment.

Understandably, many of our clients have asked to see what validation work we’ve done on our FranklinCovey assessments. For more details 360 validation process or to download the Technical Reports, please visit our FAQ pages:

• Leader 360 Diagnostic Technical Validation Report FAQ and Download
• Speed of Trust Leader Assessment Technical Validation Report FAQ and Download

360 Diagnostic Resources

You can explore the 360 more thoroughly by accessing these resources: 360 Diagnostic and Skill Graph slipsheets.

To understand more about the 360 Diagnostic learner experience, head to the 360 Diagnostic Learner page for more information.