Edit & Manage an Individual Learner's Profile

Manage Users

Article Overview

Client administrators can follow the step-by-step instructions below to edit an individual learner's information and preferences on the Impact Platform.

Step 1: Select the learner 

• Log into the Admin Platform for your organization.
• Click the "Learners" tab in the upper navigation menu.
• Click the ellipses to the right of the user you want to manage and select "Edit".

Step 2: Adjust their information

• Click the field to adjust, or choose a dropdown menu and select the appropriate option.
  • Region:
    • Must be set in order to save when adjusting any user information
  • 360 Access:
    • Once set to "Encouraged" the access level should not be adjusted to either "Optional" or "Hidden" as this will interrupt the learner's 360 workflow.
• As an admin, you are able to modify all fields except for the "Username / ID" section
  • To have this field adjusted for a user, please email [e-mail]

Step 3: Confirm Adjusted Information (optional)

• After selecting "Update user," refresh your webpage to view the adjustment made.
• Congrats - you're done!