February 2024
1. Navigating Difficult Conversations: Turn Tension Into Progress™
Launched February 20, 2024!
Exciting news—the new Navigating Difficult Conversations: Turn Tension Into Progress course launched on Tuesday, February 20th! This new course takes a targeted approach to helping learners manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Learners will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues—all while building trust and respect in every relationship.
Navigating Difficult Conversations: Turn Tension Into Progress is available Live In-Person, Live-Online, and On Demand in all passes. Learners will either experience the course as a Facilitated Course or a Microcourse. As an admin, you can find the course under Platform Facilitated Courses and OnDemand Courses in the Admin Platform. It is listed as an OnDemand Course for admins so that the facilitation materials can be accessed via the course page.
2. Post-Learning 360 Diagnostic with Speed of Trust Leader Addendum
In December '23, FranklinCovey launched a new version of the 360 Diagnostic that includes a Speed of Trust Leader Addendum. This is intended to be completed as part of the Leading at the Speed of Trust: 4.0 course. Now, when learners complete the Post-Learning 360 Diagnostic with Speed of Trust Leader Addendum, they will be assessed on skills assigned by admins and the skills included in the Addendum. They will also see two new visualizations of their Updated Speed of Trust Leader Assessment Score and Updated Speed of Trust Score Breakdown.
For more information, please visit:
- Speed of Trust Leader Assessment Overview
- Post-Learning 360 Diagnostic
- Launching and Managing a 360 Diagnostic
3. Courses Display By Language
We are delighted to share an enhancement that will allow additional localized courses to take center stage in the Featured Courses section of the Explore Tab. Recognizing the critical need for accessing Featured Courses content in multiple languages, this update addresses the challenges identified during the Global Launch when only six key courses were translated into all languages. Now, with the introduction of the Course by Language feature, learners can effortlessly explore a comprehensive array of courses tailored to their preferred language, enhancing the overall Impact Platform experience. For more details, refer to our Help Center Article: Admin and Impact Platform Localization. Get ready for an exciting new chapter in localized learning!
4. Row ID Inclusion in SFTP
We have enhanced our SFTP tooling to accommodate the integration of a "Row ID" in Completions Data Transfer. Specifically designed to enhance traceability and file management required within certain LMS's, this unique identifier can be assigned to each row in the internal file transfer log. If your organization is looking to start a Data Transfer please review our Technical Integration (LMS/LXP) page to find out how we can support your request.
5. Accessibility
In Fall of 2023, FranklinCovey finalized the Voluntary Product Accessibility Template (VPAT) to evaluate the accessibility of our digital products, ensuring they align with Section 508 standards. We are actively implementing VPAT recommendations to demonstrate our ongoing commitment to inclusivity. Our goal is to make sure that everyone can use FranklinCovey's digital products, regardless of their abilities. We met our goal of addressing all critical accessibility enhancements by Feb 29, 2024.
The Engineering team implemented 16 Critical, 8 High, and 1 Medium accessibility enhancements. These enhancements spanned the following WCAG guidelines:
- 2.1.1 - Keyboard operability
- 1.4.3 - Contrast ratio (text)
- 1.4.11 - Contrast ratio (non-text)
- 4.1.2 - Assistive technology support
The Engineering team implemented 15 Critical, 6 High, and 5 Medium accessibility enhancements. These enhancements spanned the following WCAG guidelines:
- 1.3.2 - Assistive technology, meaningful sequence
- 1.1.1 - Non-text Content (text alternative)
- 2.4.4 - Link purpose
- 1.4.11 - Contrast ratio (non-text)
- 2.4.7 - Keyboard focus
- 2.4.3 - Focus order (keyboard)
- 4.1.2 - Assistive technology support
- 1.4.10 - Reflow (viewport size)
- 2.1.1 - Keyboard operability
- 1.4.3 - Contrast ratio (text)
- 2.1.2 - Keyboard trap
- 1.4.4 - Text resizing
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