May '23 Impact Platform News for Admins

Curious about what new features are available on the Impact Platform? Here you'll find helpful information and resources for newly launched features and any current Impact Platform issues that may impact your experience.

Feel free to visit: What's New for Learners on the Impact Platform?

May 2023

Click here to see a short video summarizing what's new for FranklinCovey in Spring 2023.

1. Robust Search – learners can find content quickly & easily

Learners can easily find relevant OnDemand courses, Microcourses, microlearning articles, and videos by searching for a keyword or a specific piece of content. More information here. 

2. Custom OnDemand Courses

We've made it easy to customize existing OnDemand Courses and Microcourses! Client Admins can add, reorder, remove learning activities, embed external links in the syllabus, and adjust the course length. Admins can also give their customized course a new title and save it so they can assign the custom course to additional teams and passes. For more details on how to create a custom course, click here.

Custom Course Titles:

Admins can give their customized OnDemand course or Microcourse a new title and save the customized course for reassigning later to additional teams and cohorts.

Add, Reorder, and Remove Learning Activities

Add, reorder, or remove learning activities from the Custom OnDemand Course syllabus with a click. Learning activities include; On Demand Modules, Exercises, and Microlearning Articles (previously Jhana articles). 

Add External Links:

Client Admins can add any external URL directly to the course syllabus.

Customize the Course Duration:

Client Admins can adjust the course duration by increasing or decreasing its length by any number of weeks.

Course Reminder Emails:

Learners will receive a course welcome email on the designated start date. Admins now have more granular control over the email reminder cadence: none, weekly, or bi-weekly emails. Admins can also choose a specific day when emails are sent.

3. Enhanced Reporting Dashboard

The updated Client Dashboard provides a dynamic reporting dashboard and downloadable Learner Activity report. Client Admins can use the dashboard to see real-time data within their organization and drill down into specific pass or team data. The downloadable Learner Activity report is comprehensive and will display all available learning activity data. For more details on the Client Dashboard, click here. For details on downloading the Learner Activity Report, click here. 

Updated Executive Summary:

• AAP Seats: Displays the total number of pass seats across all passes.
• Impact Platform Learners: Displays count of learners loaded into the Impact Platform
• Started Diagnostics: Shows the percentage of users who have started an assessment

Updated Charts in the Engagement Section:

OnDemand Course Completion: Shows the total enrollments & individual course completion percentages 

Microcourse Completions: Shows the total enrollments & individual course completion percentages 

Weekly Newsletter Subscribers: Shows the number of learners who receive the weekly newsletter

Skills with Most Engagement: Shows all Microlearning interactions tagged with a specific skill(s)

Learning Activities with Most Engagement: The total learning activity interactions tagged with a specific skill(s). 

Additional Dashboard Features: 

Date selector to modify your charts: Allows users to view the dashboard data for a specific time period.

Pass and Team View: You can now filter from viewing your entire organization to a specific pass or team—the dashboard updates to show the selected group's information. 

Learner Activity Report: The downloadable report provides comprehensive data about your learners' activity.

Client Dashboard Changes:

We've improved the Dashboard Reporting experience by removing and consolidating some charts. If you're looking for specific charts that were previously available, please note the changes we've made below.

Charts Removed: 

• • Activities Complete

  • Learning Activity Enrollment and Completion

We've replaced the removed data with detailed charts on the updated organization dashboard. Instead of aggregating all learning activities into a single chart, we've broken down OnDemand Courses and Microcourses to offer more comprehensive information and eliminate redundancies. 

Charts Removed:

• • Average Learner NPS by Month 

  • Facilitated Course Enrollment 

We removed this data from the organization view of the dashboard because the monthly metric didn't match up with the timing of most cohorts. However, if the information is relevant to your cohorts, you can find it in detail on the cohort page.

4. Language Availability

The Impact Platform is now available in English, French, Spanish, German, Japanese, and Simplified Chinese, Thai and Dutch. —additional languages to follow soon.

Please use this article for additional information on Localization: Admin and Impact Platform Localization

5. Technical Integration

Whether you are using the Impact Platform directly or blending our content into your ecosystem, our technical team is ready with innovations in SCORM and API. Read more about FranklinCovey's Technical Integrations.

Current Issues to Be Aware Of

There are not currently any major issues impacting your experience.