December 2023

360 Diagnostic Enhancements and Improvements

A number of improvements are being made to the 360 Diagnostic for all learners:

Never → Always Scale
- The 360 Diagnostic will use a Never → Always scale, instead of a Novice → Expert scale. Respondents reported that the Novice → Expert scale was confusing because it is unattainable to become an “Expert” across all skills.
- For more information, please visit: Submitting Feedback
New Table View
- A new table view of 360 data will be available. Learners will be able to easily see and print their 360 results, including broken out respondent category scores (for managers and any groups with 3+ submissions).
- For more information, please visit: Downloading & Printing 360 Results
Improved Post-Learning 360 Diagnostic (formerly known as "Updated 360") Experience
- For FranklinCovey Facilitated Courses, the learner 360 workflow has also been improved to more clearly communicate how to complete the Post-Learning 360 Diagnostic and the results report has been redesigned to show more in-depth data on individual skills.
  - The “Most Improved Scores” new section highlights the few skills that they improved on the most since taking the initial 360. The “Average Skill Improvement” new section celebrates a learner's average improvement across their skills.
- For more information, please visit: Post-Learning 360 Diagnostic

The following improvements will be incorporated into any Diagnostics launched December 2023 and onwards:

Filter 360 Feedback by Manager
- Learners will be able to filter by Manager feedback, even if they've only received one submission with a “manager” role type. This was highly requested by learners, since it is very uncommon for learners to have 3+ managers. Managers will be notified that their 360 feedback is not anonymous.
- For more information, please visit: Reviewing Results

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