Courier Issues and Delivery Delays

If the customer has not received an update regarding their order in the last 10 days, there may be a delay caused due to courier issues. 

Please check in with the logistics team to see if an order is affected. 

Currently these are the courier routes known to be affected: 

• DHL: Route 101, Route 103, Route 245
• Royal Mail: Route A01, Route TW12