At our store, we are dedicated to ensuring a seamless return process for our customers. Our no-questions-asked policy allows for returns within a generous 60-day period. We strive to make the return experience as convenient as possible by offering flexible return options and a straightforward process.
When it comes to returning an item that has already been delivered, we have outlined a simple step-by-step guide to assist you:
- Begin by generating a return label directly from our website. Once generated, proceed to print the label.
- Carefully pack the item according to the provided instructions and securely attach the return label to the package.
- Ship out the package to the designated return address. Upon receiving the package, our team will process your return within 5 working days.
- Following the processing period, you can expect to receive your refund within 3 days. The exact timeline may vary depending on your card provider.
If your order has not yet been delivered and you wish to cancel it, the process is equally straightforward:
- Simply navigate to our website and proceed to cancel your order through the designated platform.
- Once the cancellation is confirmed, you can anticipate receiving your refund within 3 days. The timeframe for the refund may vary based on your card provider's policies.
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